In general we send in every country of the world and
we try to respect the usual rules for the export/import.
In some countries there are special regulations for the tobacco import We can't know them all or can't fulfill all conditions..
It is your affair to make sure that the import of tobacco is possible for you.
Keep in your mind, it's your risk if the customs confiscate tobacco sending.
You as the buyer may be held liable to pay the excise duties.
We do not assume any liability for packages confiscated by the custom.
The tobacco shipping is absolutely impossible to: all member state of the European Union, and Norway, USA, Turkey and Russia.
DIRECTIVE 2014/40/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
On reason of the new tobacco directive, we can't supply tobacco to the citizens of the European Union anymore.
The most important legislation you can read below, the complete text you can read here as PDF.
Cross-border distance sales of tobacco products
Member States may prohibit cross-border distance sales of tobacco products to consumers. Member States shall
cooperate to prevent such sales. Retail outlets engaging in cross-border distance sales of tobacco products may not supply
such products to consumers in Member States where such sales have been prohibited. Member States which do not
prohibit such sales shall require retail outlets intending to engage in cross-border distance sales to consumers located in
the Union to register with the competent authorities in the Member State, where the retail outlet is established, and in the
Member State, where the actual or potential consumers are located. Retail outlets established outside the Union shall be
required to register with the competent authorities in the Member State where the actual or potential consumers are
located. All retail outlets intending to engage in cross-border distance sales shall submit at least the following information
to the competent authorities when registering:
(a) name or corporate name and permanent address of the place of activity from where the tobacco products will be
(b) the starting date of the activity of offering tobacco products for cross-border distance sales to consumers by means of
Information Society services, as defined in point 2 of Article 1 of Directive 98/34/EC;
(c) the address of the website or websites used for that purpose and all relevant information necessary to identify the
The competent authorities of the Member States shall ensure that consumers have access to the list of all retail
outlets registered with them. When making that list available, Member States shall ensure that the rules and safeguards
laid down in Directive 95/46/EC are complied with. Retail outlets may only start placing tobacco products on the market
via cross-border distance sales when they have received confirmation of their registration with the relevant competent
The Member States of destination of tobacco products sold via cross-border distance sales may require that the
supplying retail outlet nominates a natural person to be responsible for verifying — before the tobacco products reach
the consumer — that they comply with the national provisions adopted pursuant to this Directive in the Member State of
destination, if such verification is necessary in order to ensure compliance and facilitate enforcement.
Retail outlets engaged in cross-border distance sales shall operate an age verification system, which verifies, at the
time of sale, that the purchasing consumer complies with minimum age requirements provided for under the national law
of the Member State of destination. The retail outlet or natural person nominated pursuant to paragraph 3 shall provide
to the competent authorities of that Member State a description of the details and functioning of the age verification
Retail outlets shall only process personal data of the consumer in accordance with Directive 95/46/EC and those
data shall not be disclosed to the manufacturer of tobacco products or companies forming part of the same group of
companies or to other third parties. Personal data shall not be used or transferred for purposes other than the actual
purchase. This also applies if the retail outlet forms part of a manufacturer of tobacco products.
Member States shall ensure that all unit packets of tobacco products are marked with a unique identifier. In order to
ensure the integrity of the unique identifier, it shall be irremovably printed or affixed, indelible and not hidden or
interrupted in any form, including through tax stamps or price marks, or by the opening of the unit packet. In the case of
tobacco products that are manufactured outside of the Union, the obligations laid down in this Article apply only to
those that are destined for, or placed on, the Union market.
The unique identifier shall allow the following to be determined:
(a) the date and place of manufacturing;
(b) the manufacturing facility;
(c) the machine used to manufacture the tobacco products;
(d) the production shift or time of manufacture;
(e) the product description;
(f) the intended market of retail sale;
(g) the intended shipment route;
(h) where applicable, the importer into the Union;
(i) the actual shipment route from manufacturing to the first retail outlet, including all warehouses used as well as the
shipment date, shipment destination, point of departure and consignee;
(j) the identity of all purchasers from manufacturing to the first retail outlet; and
(k) the invoice, order number and payment records of all purchasers from manufacturing to the first retail outlet.
The information referred to in points (a), (b), (c), (d), (e), (f), (g) and, where applicable, (h) of paragraph 2 shall form
part of the unique identifier.
Member States shall ensure that the information mentioned in points (i), (j) and (k) of paragraph 2 is electronically
accessible by means of a link to the unique identifier.
Member States shall ensure that all economic operators involved in the trade of tobacco products, from the
manufacturer to the last economic operator before the first retail outlet, record the entry of all unit packets into their
possession, as well as all intermediate movements and the final exit of the unit packets from their possession. This
obligation may be complied with by the marking and recording of aggregated packaging such as cartons, mastercases or
pallets, provided that the tracking and tracing of all unit packets remains possible.